Kies je hotel in Caribische eilanden

'Check in process was terrible. We ran into issues with payments, however the man checking us in once we got to our room he called the room and said they weren’t bringing our bags we had to go get them from lobby then stated they didn’t charge us correctly his exact words “all I know you owe 380.00” very rude on the phone. Worst experience only nice person was Tony. Kids show we all felt like we were sitting in the dark. Buffet was dark, food was the same every day. Food was maybe a 1star....

'Dit hotel is echt geen aanrader omdat we teleurgesteld waren in heel wat zaken: heel onvriendelijk personeel, meerdere liften waren defect tijdens ons verblijf en werden niet hersteld, we kregen niet genoeg handdoeken voor 3 volwassenen en we moesten hier meermaals om vragen op verschillende dagen, de ijsmachine die in de buurt van onze kamer stond maakte een verschrikkelijk geluid wat heel lastig was gedurende de nacht, we hadden een lek in het toilet zodat er water op ons druppelde, we moesten...

'Room was new and spotless'

'Constant entertainment, great pools, clean beach, lively vibe, wonderful staff, strong drinks, well-appointed family suites, tons of on-site amenities. Food is a 2/10 but no one cares. That is how fun this place is. We will be back.'

'was'

'Everything were perfect! Particularly would like to notice our butler Henry '

'At check-in they gave us plastic bracelets for our room keys. They made us sign that there would be a US$150 charge for lost bracelets. I didn’t realize how flimsy they were. The ones we received broke easily. The beach had large waves every day so one broke off in the ocean. I was surprised at how insistent they were on the charge. When I had asked for card keys instead they told me those didn’t work in the building our room was in. Feels like a trap. '

'Nice & clean staff was excellent.'

'Het was een perfect resort en alles was goed geregeld. Antonio alias taliban van het entertainment team was de allerbeste en is onze vriend geworden.'

'The resort did not match the pictures online at all. It was much smaller than expected—honestly one of the smallest resorts I’ve stayed at. While the staff was generally okay and did their jobs, the overall atmosphere felt somewhat unwelcoming. The service wasn’t terrible, but the friendliness and hospitality you usually expect at a resort just weren’t really there. Overall, the experience didn’t quite live up to the expectations set by the photos and description. '

'I was satisfied with my stay. Everything was great, although I did find that the selection of foods was more limited in the Platinium section compaired to the main restaurant. The à la carte restaurants that we tried were disappointing. The food quality wasn’t up to expectations, and the service was very quick, they seemes eager to clear the table as fast as possible for the next guests.'

'I loved my stay here. I went solo and felt safe the entirety of my stay. The staff was lovely and the entertainment staff made a real effort are making connections with guests and making the experience enjoyable. The bar staff was excellent and drinks were good. The beach was perfect right off the resort. Hibachi restaurant was delicious. My room was very clean and house cleaners came each day. Very pretty resort. I would recommend! '

'The kids enjoyed the pool and amenities were great.'