I was on a cruise and had a set time in Palma de Majorca. We booked this tour as it said it was a 4 hour tour meeting at 10:45am and leaving at 11am. We had to catch the last shuttle back to our boat at 4:30pm. The meeting point was very chaotic. Though they held up a tour sign, it did not say which language was being spoken. A lot of time was spent walking around to find our correct group. The tour did not start until 11:30am. It consisted of 40 people without the use of headphones (whispers). Almost impossible to hear all Vicky was saying (she tried her best). Because of the size of the group, we ran late. We ended up leaving and skipping the Valldemossa part as we could not jeopardize missing the shuttle back to the boat before it took off. In all of my VIATOUR tours, this was by far the worst.

This was probably the most hectic guided tour I've experienced! The guide was clearly knowledgeable but set off at a cracking pace, quite a challenge to keep up with his brisk walking. Thereafter he provided lengthy facts & details about each location meaning that the 90min tour was packed full but rushed, and lasted 130mins! This meant we had literally 2mins to speed walk on our own to find the bus for the next part of the tour - very frantic! Strongly recommend the guide selects just a few really interesting highlights, rather than trying to cram so much in, and adopts a more leisurely pace, as the rush & time pressure spoilt the enjoyment of an otherwise interesting tour. The bus trip & short tour in Valldemossa was scenic and a little more relaxed!