The ground staff were great, very helpful. The pilot only spoke when we lifted off and landed, he seemed a little off. The helicopter ride itself was fab, a once in lifetime to celebrate a special birthday. There is a lot of competition for your business when out there, we chose this package as have the backing of Viator and could use a discount code. Too, wanted to pre pay so we could work out a spending budget for when there. Would recommend.

Flight was good but you had a young lady at the counter that was a rude and dictator. She refused to give me to opportunity to ask a question. She felt the need to raised her voice at me while telling me that I was late, and still have the nerve to want to dispute late fee. She also threatening to forfeit the flight unless I obey her disrespect. She never gave me the opportunity to ask a question. She claimed that I was rude and disrespect because I attempted to ask a question or wanting to show her the paper I had in my hand. She is rude and nasty and worst the other two staff that was standing next to her were too afraid to want to get involved. This was a gift but she sucked the joy out the experience. She was acting as a dictator and rude about telling me that I was late and that I should not have any say so - just to pay, ask no question and obey her.