We visited your Hotel for 3 nights, 8:th to 11:th of May. We had a lovely welcoming from staff at the reception. Exceptional service, superb explanation of the hotel services and how to use the city transportation, and what to see and visit.
The rooms were nice, a bit small but clean and nothing broke or worn out.
A bit disappointed that the rooms we booked not was closer to each other.
Breakfast was a bit poor, scrambled eggs and bacon was cold, no boiled eggs and no full grain bread. The beds were a bit too hard for all of us, to sleep well.
Now to something else…
We came back to the hotel after a perfect day in the city, a good dinner and was longing for a nice cup of coffee. No coffee at the reception before 7:30 pm..!!??
Ok, we took the elevator up to the lovely Sky bar… No coffee..!!??
Ok we waited after 7:30 and ordered coffee in the reception, no problem, but when we wanted to bring the coffee up to the Sky bar, we where refused to have the coffee…!!??
Very disappointed, very confused and not happy. This was not good service…!! You should really consider to change this… really silly “rules”!!
In total we had a good stay, even if the “problems” about the coffee was very disappointing.
Regards //. Leif
