This was without a doubt the worst hotel stay we have ever experienced. Despite being half Italian and speaking the language, our experience was abysmal. This hotel will continuously try to scam you and take your money. You are obligated to pay €100 for access to the pool club, and this is only the entrance fee. You have to pay an additional €5 for a new towel every day. We brought our dog, which cost about €30 per night, yet dogs are not allowed anywhere on the premises, making the high fee unjustified.
Furthermore, the staff lacks any sense of service. They are unhelpful and very rude. The buffet is a complete scam, charging €30 per person for some pasta. Overall, while the location is good, you can expect terrible service, constant attempts to scam you, rude staff, and bad food. I could not recommend this hotel at all. I have stayed at five-star hotels that were cheaper and provided far better service.
