2/10 Horrible
Teresa
31 janv. 2025
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The website showed a beautiful hotel, very clean & new management with 5 star reviews. Complete opposite. I've never came across such a filthy elevator in my 50 years, walls so nasty & the smell awful. The rooms bathroom was filled with large black ants crawling everywhere ( i stopped counting after 50). Daughter used the swimming pool with her toddler son and when they got out of pool, she noticed hers and his swim suit & trunks covered in small black bugs (thinking parasites). The only part of this place that was clean was the lobby floor. No cleaning crew needed for such a small piece of floor (no other cleaning going on at this dump & dive). Room on 3rd floor and front parking lot full, with only back parking available who you share with fentenyl addicted homeless. I asked if i could access room given through back parking lot and was told they did not know. Surprise, i could not. Everything had to be hauled & carried from back 2 front parking lot, around through lobby, down long hallway then up 3 floors, then all the way down another hallway. And i rented the deluxe grand suite with an extra room. Health department needs to step in and shut this place down till the owners willing to spend the money on pest control, hire maids who actually clean and dont pretend
Teresa
Séjour de 4 nuits en janvier 2025