8/10 Bien
FRANCISCO L
Voyage en couple
28 mars 2025
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The Coral Bay property itself is new and absolutely beautiful. With that being said, there are a few things that were disappointing. We stayed 4 nights and had a two bedroom unit. 1) There were ONLY 2 bath towels in the whole unit. No hand towels or wash cloths at all. No kitchen towels, nothing. So you’ll be using your bath towel to dry your face, hands etc. I asked about it and was told housekeeping would be notified. Housekeeping never came. 2) Spare bedroom toilet had pubic hairs and yellow on the toilet seat and I was told it was varnish. I didn’t feel like finding out! 3) pulled sheets down in master bed and there was a long black hair in plain site below the pillow. No one ever came to bring clean sheets. 4) YOU HAVE TO PAY TO USE ELECTRICITY 😳!!! There’s a daily charge and it’s metered!! So if you don’t turn off the A/C AND the water heater when you leave during the day, you can expect to come back to no electricity and will have to wait an hour or more for them to turn it back on. I have NEVER stayed somewhere, where electricity was not included in the price of the stay so this was a FIRST for me. Armando, our property rep, was super sweet. You can walk about 6 minutes to the hard rock but you can only access the casino area. The beach access was at Cana Bay. But be prepared for a 20 minute walk!! It’s $35 per person just to get in the gate and go to the beach.$35 to access beach and it goes towards your bill. Need a car for sure!
FRANCISCO L
Séjour de 5 nuits en février 2025