4/10 Médiocre
Bailey F.
2 avr. 2024
Les points faibles : Propreté
Family Trip
We arrived to the property which was beautiful. I did request early check in and was told they “have to make sure our cleaners are given enough time to disinfect and set things up for your stay. What we can do is send you a text as soon as they're done and you may check in anytime after.” Once we received that txt (an hour before normal check in) we arrived and we very disappointed when we got inside. There was no way they had a cleaning team there. I provided pictures of a dirty sink, floor, chairs and flies everywhere. I was told “we will discuss it with our cleaners”. Then we went to turn the heat on and it did not work. We had a 1 month old and 2 year old with us, so we needed heat. I was told “we have reached out to our handyman”. No handyman ever showed up and thankfully my husband knew how to get one heater working so we didn’t have to leave. We were very disappointed because the reviews were so great but it was not a stay we enjoyed unfortunately. If you are with friends or just your spouse it would be a good fit because adults can deal with the dirtiness and no heat but would not recommend bringing kids.
Bailey F.
Séjour de 1 nuit en mars 2024