The staff at Gracious Palace Hotel were extremely friendly and helpful! The hotel is older, but very well maintained and extremely clean and safe. It is within walking distance to the market area and shops. There are plentiful drivers in the area to take you to local destinations and more. The food provided by the hotel is primarily Ugandan and very tasty, but there are other food alternatives on the menu. I recommend the tilapia.
Overall, our experience at the Gracious Palace Hotel was generally better than comparative lodgings in the USA, but at a better price and with a staff helpful and friendly — something you don't come by very often.