4/10 Médiocre
liliana
Voyage en couple
8 févr. 2025
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where to begin! I was arriving early and tried to call ahead to see if I can check in 15 min before check in time (which I usually never have an issue with any of my stays doing this) but every time I called no one answered the phone. Even so I still arrived 15 min early to check in and the man up front was rude and made me wait in my car until 3pm- mind you, this was just after horrible snowy and icy weather. So sitting in the cold in my car for 15 min was insane. So I waited and then checked in at 3pm but when I got into my room the floor was dirty and unswept. There was an opened orange Gatorade still in the fridge! And the sheets and towels had mild stains on them as if they were not washed properly. Also the conditioner bottle they have hanging in the shower was broken and when I went to use it the conditioner squirted out of the lid seal towards my face instead of squirting down into my hand. The toilet paper rolls were not stocked as one roll was half used in the bathroom as well. Also I feel as if the front desk man was stalking me because he said my partners name and there’s no way he would of known that because my name along with a guest was on the hotel room. I just felt weird and unsafe and I stayed there for 3 nights. And to be treated with such little care was a poor reflection on the inns part.
liliana
Séjour de 2 nuits en janvier 2025