Hotelresorts in Israël

'Not a 4 * hotel. Not even a 1 *. Staff is rude and have no idea how to run a Hotel. Everything is dirty, inside and outside. Litter spread all around nothing done about it. Only after we start to manage to staff our self they clean and arrange. The Manager promised to solve the mess but after 3 days we demanded a refund for the last 8 days and left. They still haven't credit these 8 days!'

'Property is clean, peaceful, quiet. Wish the pool had better hours(closes too early & opens late), we did not get to enjoy it. Also, not enough towels are provided for additional person even after you pay for the extra person fee. We asked reception and extra towels was not provided! '

'"all-included", but the amenities seem to lean heavily towards discouraging that. Drinks are served in small single use plastic cups, iced drinks are filled with air, sitting arrangements in the lounge are very uncomfortable and once again you need to use small drink cups if you want to take snacks over to said couches. On the other hand glass water bottles are used, where plastic bottles or an accessible self serve water cooler would fit much better in a pool/spa area. Bathrobes are torn and...

'Staff were amazing. Friendly & Helpful. Facilities are great and well cared for, clean and maintained. Food was excellent, great variety. Staff throughout the resort as well as restaurant staff were helpful, polite and very ontop of everything. Really a great place to relax and enjoy and feel you're getting value for your money. Thanks for making a relaxing and enjoyable experience'

'Rooms need better maintenance, and cleaning... We had some problems- no key to the room, TV was not working. It took some time till they took care of it. we got instructions for check in via WhatsApp, which was fine if everything worked perfect... The View is great, also breakfast was good and homy'

'We chose the Leonardo because of the facilities and the great location on the beach. We weren't disappointed. While no longer the top of the upper tier of hotels in Eilat, the Leonardo is still quite nice, well cared for, and a great place to make your home while enjoying Eilat. '

'we stayed in the place and it was very nice. Although not everything worked out the way we wanted it to work out, the owner was extremely nice and very understanding! He helped us with everything! The place was smaller than we expected but very nice.'