Gentle Waves Retreat Villa

This spacious and modern 3-bedroom home offers the perfect blend of comfort and style for families and friends looking to relax by the water. Located in the heart of Biggera Waters, our home is just a short stroll to local beaches, cafes, and shopping, making it the ideal spot for your Gold Coast getaway!

The Space:
3 Bedrooms: Sleep in comfort with two queen beds and one room with two single beds, perfect for kids or extra guests.
Modern Kitchen: Fully equipped with all the essentials to cook up a family meal or enjoy breakfast on the go.
Open-Plan Living: Relax in the bright, airy living room with large windows and easy access to the outdoor area.
Private Outdoor Area: Enjoy a BBQ on the patio or soak up the sun in the fully fenced backyard, perfect for kids to play safely.
2 Bathrooms: Both modern and spacious, with one featuring a relaxing bathtub.
Amenities:
Free Wi-Fi
Air Conditioning
Smart TV with streaming services
BBQ area
Washer & dryer
Free parking for two cars. The carport height is 1.93m

Guest Access:
Guests have full access to the house, including the backyard, and are welcome to use all the amenities provided. Self-check-in is available for your convenience.

Neighborhood:
Located in the peaceful suburb of Biggera Waters, you’ll be just minutes from the waterfront and family-friendly parks. The famous Gold Coast beaches and Harbour Town Shopping Centre are only a short drive away, with plenty of dining and entertainment options nearby.

IMPORTANT:
An authorisation hold for a $1,000 damage deposit will be placed on your account 3 days before your check-out date. This means you won’t be charged, but the funds will be temporarily unavailable until the hold is released 4 days after check-out, provided there are no damages during your stay.

Please Note: We provide enough amenities and toilet paper for the first three days of your stay only.
To ensure a safe and positive stay during your time with us, you will be required to sign a rental agreement with the following terms and conditions.

Check in time is 3PM - Checkout time is 11AM (guests can arrange an adjusted check-in/out time prior to arrival)
Quiet hours are from 9PM until 9AM (Weeknights)
                                      10PM until 9AM Weekends (Friday night, Saturday morning Saturday night, Sunday morning)

Please be respectful of our neighbors. No music is allowed on the balcony during quiet hours.

Occupants:
You must not exceed the amount of guests on the booking. If more guests are found to be staying, there will be an additional charge of $100 per person per night.

BBQ Area (If applicable): Please clean up after using the BBQ facilities.
*If a BBQ needs extra cleaning, a $75 fee will be taken from your bond payment

Pool (If applicable):
children under 14 years must always be supervised by an adult.

Rubbish:
Do not leave rubbish in the car park. A $100 fee will be charged for garbage removal from this area.
Spare bin bags are provided for your convenience during your stay. Please use them for any extra rubbish in the apartment. If you fill the council bins, we kindly ask that you dispose of excess rubbish at an alternative location. Failure to do so may result in a rubbish removal fee of up to $100.

Bookers accountability:
The actions of any guest in the property are the responsibility of the person who made the booking. For example, if a secondary guest damages any property or breaks rules resulting in any action being taken, it will be reflected on the deposit that the booker has put down.

Keys:
A loss of keys which results in new keys being cut or fobs needing to be ordered will come at a cost relative to each item.
- Key re-cut $50
- Garage remote replacement $200
- An additional charge of 1 hour labor will also be added to retrieve the replacements.
Please take good care of the keys, some keys are extremely hard to replace and require a week-long process to re-order and then driving an hour to pick them up.

Key Return:
If the keys are not returned to where they were picked up from, you will be charged accordingly as per our check-out instructions.
eg.
- No photo proof = $50.
- keys locked inside apartment/house resulting in a call out to bring spare keys = $150.

Security Deposit:
A security deposit of $1000 will be held during your stay. This will be held 3 days before checkout. We do not have access to this money it is just a hold in your account. This deposit will be released within 4 days of your checkout date. Never will we deduct any money without prior discussion about any issue or misconduct of this agreement

Pets:
If you do not have a pet registered with us prior to check-in and there is evidence that a pet was present during your stay you will be charged up to $1000.  A pet visible in the property during your stay may also result in the termination of the booking with no refund.

Smoking Policy:
Smoking is prohibited on the Premises. (This includes outdoor areas on the premises)
If there is any evidence of smoking in or outside the house you will be charged $200

Subletting:
Subletting the property is strictly prohibited.

Inspections:
The Host may inspect the property (On long stays over 20 days) with prior notice, as per state law. If any terms of the agreement are violated, the stay may be terminated immediately.

Damage:
Any damage caused by the Guest will be deducted from the security deposit. A property report is conducted before each guest arrives, and again after guests vacate. These reports will be provided to the guest to show the damage occurred during their stay.

Quiet Enjoyment:
Guests should behave respectfully towards neighbors. Disturbances, such as large gatherings or parties, are grounds for immediate termination of the agreement. There is a strict no-party policy. A full deduction of the security deposit will result from an unwarranted party.

Host’s Liability:
The Host is not responsible for any injuries or damage as a result of misuse of property during the stay.

Use of Premises:
The property can be used for commercial use if requested and accepted prior to arrival.

Illegal Activity:
The property must be used for legal purposes only. Illegal activities will result in immediate termination of the agreement without a refund.

Lost Possessions:
The Host is not responsible for any personal items left behind. Gold Coast Accommodations only holds lost property for 48 hours.

Additionally, guests will be asked to fill out an online check-in form before arriving at the apartment. The check-in form will require the following.
- Photo ID (of occupants over the age of 18)
- A selfie that matches the photo ID

For security and verification purposes, the name on the booking must match the identification of the guests upon check-in. If the registered name does not match the arriving guests, entry to the property will not be permitted.

Unfortunately, alterations within 30 days of the check-in date that result in a reduction in price will not be accepted. Other alterations are not guaranteed and will be subject to the host's discretion.

Breaking the rules agreed upon can result in immediate eviction with no refund

Thank you for your cooperation in adhering to these house rules. We hope you enjoy your stay with us! If you have any questions or concerns during your stay, please don't hesitate to contact us.