Chalets à Astana

« super personnel et excellente localisation »

« The room was very dated, furniture had numerous marks, one outlet did not work in the room. 100+ USD for a three-hour early check-in was charged, definitely not worth it. Sub-par customer service for a sub-par hotel. There are much nicer options in Astana for a similar price point, so I'd advise anyone against the Sheraton. »

« Attentive staff, exceptionnal property; would definitely recommend! »

« とても快適に過ごせました！ありがとうございます！ »

« Great and convenient location. I have stayed here numerous times, and the room upgrade was appreciated as a recognition of my repeat patronage. Very pleasant team! »

« Très belle hôtel moderne, calme, chambre spacieuse, spa magnifique et des restaurants de qualité. »

« Upon arrival our book was apparently not reserved, though we had a confirmation by Hotels.com; this was however no issue since the hotel was empty for 80% or more. Our first night was a disappointment because of the mattrass which was very hard (you could hardly push your finger in it for half an inch). After complaining they put duvets under the bed sheets. Since the hotel was mostly empty we did not have a breakfast buffet all the time and what's left is mostly omelettes to chose from; the...

« Staff were very welcoming and helpful at check in. Room was spacious and everything was as expected. QR codes were on desk to allow you to order room service or fill the minibar. Rooms are well soundproofed and have lovely views of the Lovers Park, Khan Shatyr and central Astana. Breakfast was usual buffet style with a mix of hot and cold options, pastries and fruit and veg available. Overall we would happily stay here again. »