4/10 Médiocre
Shawn
Voyage en famille
24 mars 2025
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
We will not be back. Very long story short, there was a guy staying at this hotel that was very loud and inappropriate both in the parking lot (our very first impression and made us feel unsafe) and inside the hotel (even in front of children). Room could've been cleaner (stained bedding, floor had not been vacuumed, tiny hairs in shower, etc.). The only reason we stayed is because I didn't see bedbugs, my father was with us, and it was close to the Covelli Center. My father froze the first night and unfortunately we didn't realize until the second night that he didn't even have a blanket on his bed (like we had). Staff told me they didn't even have an extra blanket to give him. Our room was close to front desk and laundry so we listened to loud voices and slamming doors well after midnight and early morning; needless to say we did not sleep well. My husband said there wasn't anything offered for breakfast he wanted to eat; we did try the coffee and it had no flavor. Vending machine for water did not work but front desk guy gave me money back; he was nice and professional. I think we deserve at least a partial refund so let me know who I need to contact to make that happen.
Shawn
Séjour de 2 nuits en mars 2025