6/10 Satisfaisant
Mallorie S.
13 mars 2025
Les points faibles : Propreté
Great views, very run down and not clean
We wanted to get away for a couples trip. I reached out prior to booking to confirm the two cabins come with the booking and they confirmed. We paid extra for firewood. We arrived around 4:45pm and check in was easy. We noticed right away that the heat wasn’t working in the second cabin. We also noticed the firewood was not there. We reached out to the property contact right away because we had two couples staying and wanted separate sleeping arrangements and to start a fire. They did not respond. Immediately about the heat in the other cabin but someone did arrive to deliver fire wood. I let that person know the heat wasn’t working in the second cabin and was already down to 50 degrees. He said someone would look at it. I got a text message around 7:45 saying they couldn’t fix the heat and offered to move us to another cabin but that is all. It was already 3 hours later, we had already started grilling dinner and only had ONE night for our anniversary to relax. This was not a relaxing trip. We had to sleep in bunk beds. We checked the temperature in the second cabin the next morning and it was 41 degrees. In the description it does say this cabin is used a lot by fisherman and kids and has a lot of wear. We were not expecting perfection but we paid an excessive cleaning fee for a one night stay and it was extremely dirty. The dishes from the previous customer were still dirty in the dish washer, the walls were extremely dirty, the floors were dirty so we wore our shoes.
Mallorie S.
Séjour de 1 nuit en mars 2025