6/10 – Redelijk
Christopher
Zakenreiziger
25 jun 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Main features to like were nearness to convention center (across the street) and room quietness/ample surfaces provided for personal items. Some of the staff were also quite friendly and willing to help me due to my health condition that arose during the stay. The Delegate Restaurant was also quite good. Room had several problems, however, that speak to a lack of proper maintenance practices, namely, (i) poorly designed closet furniture that did not provide adequate vertical handing space for even shirts even though it could have had it easily; (ii) batteries in door died after only one entrance and even a second set was dead and had to be replaced with a third set (cheaper vendor chosen for the battery packs, not to mention the hypocritical care for the environment that is all you pervasively hear wherever you go — has something to to do with ESG index, I bet); (iii) the room safe had some of its numbers ("9" for example) inoperable; (iv) lack of hangers in bathroom (should always have them in the back of the entrance door); (v) shower control plate completely loose from the tile wall, showing poor installation; and (vi) on several occasions, received poor service with respect to wake up call request (namely, put on hold for along time, having to give up and call again, not to mention completely impersonal message given in the wake up call — you can do better than this and restore some sense of social quality/maturity that is currently quite lacking in general society).
Christopher
5 nachten verbleven in juni 2024