PROS: Came up out of state for wedding. loved location, lake, doc, fishing, ability to rent pontoon, stocked kitchen of appliances etc. Room for kids to run. Comfy beds. Nice walkout basement. Kids had fun. Got to spend time with family. CONS: Dan came over drunk and insulted the Bride. Never met Norah. We took the high road and stayed friendly. No air conditioning in either bedrooms up stairs. Just fans provided. Plugged one in and it shorted out all the lights. Electric issues. Scared me cause I’ve lost my home in 2019 d/t house fire. My husband told Dan about it via phone call and he laughed about it. No apology given. Got really hot at night, and froze in the kitchen. Maybe they shouldn’t have Dan in charge of talking with guests and handling things if they are trying to run a business. I’d be embarrassed. I wanted to, and was planning of giving a great review up until Dans behavior and the issue of no cool air in bedrooms . When we complained we were told air was on as low as it would go. The air is controlled via Norah’s phone app. I don’t want any refunds just wish they correct things for future renters. I’ve rented other properties from VRBO and have never had a problem before.