Familiehotels in Old Saybrook

'For what I was looking for, the motel was fine. The problem was the Hotels.com website had misinformation posted about this motel. The website stated it was pet friendly only to find out it was NOT per friendly. Initially the motel warned it would apply a $300 fine for anyone who brought a pet against its policy. I found this out after I booked the room and then tried to preregister on my phone. I took the cancellation insurance policy, but when I called them about cancelling, they wanted me to...

'The check in was not great as they pre authorized by credit card twice then told me the transactions failed despite my showing them the text that said it was cleared. I was on the phone with my Amex to prove to them that the charges went through and they refused me saying loudly that the transaction failed twice. I was displeased with the front desk all together. '

'Coming back from a late concert at the Kate and this place was close by. The employees were very nice and the rooms were in great shape. The heat/ac was working very well; our room was around 75 degrees our entire stay. No problems checking out either. '

'The main heating system was broken, requiring use of the backup system. The room was EXTREMELY cold and it took nearly an hour to warm up. No one had gone into the room to preheat it. Poor service. The back up heating system was VERY noisy and disrupted my sleep all night. Not a pleasant experience and I would NOT recommend this hotel to anyone!!!!!!'

'Dit hotel is verouderd en het stinkt overal naar sigarettenrook. Er was verl geluid van de snelweg. En het onbijt was armzalig...wit brood met alleen jam of pindakaas. Wat fruit en ern muffin. Zeker geen aanrader'

'Great place,great town !!'

'We loved our stay!'

'Zeldzaam mooi hotel aan zee Kamers met uitzicht op zee Mooie grote kamers met balkon, Het hele hotel ademt een sprookjesachtige sfeer uit, vriendelijk personeel en heerlijk restaurant met wederom Zeezicht Enige minpuntje is wellicht de badkamer Bad met douchegordijn past niet helemaal bij deze klasse Absolute aanrader!'