Appartementen in Luzern

'Die Wohnung war gut für 2 Personen und die Kommunikation mit den Betreibern war gut. Jedoch gibt es absolut keinen Service, nicht mal eine Zimmerreinigung war mitinbegriffen. Wir haben für 3 Wochen gebucht und eine einmalige Zimmerreinigung kostete Extra. Sehr schade.'

'I liked the location of the property; it was very close to the train station. I did not like how there was no person at the help-desk and the customer service was conducted strictly through emails with no phone number to call and they took hours to get us our entrance code while we waited in the cold.'

'When I travel normally I don’t see my email ., so I got a couple of emails from the agency (I saw Them late),. But before I got all the information to get in etc ., it is a nice place ., but we were 6 3 adults and 3 teens ., as soon as I do the booking I put this complete information (6 Total) ., we don’t have enough beds to sleep that was an issue ,. Thanks god we’re 2 sofas and 2 of my kids rest there (they didn’t sleep well of course) ,. There were just 1 linen ,. But they survive ., The room...

'Lovely place. Warm and cozy. Exactly what we needed for the night.'

'Great location in a historical building. Walkable to grocery and the lake/river tourist area. The building common area is a bit dated but look interesting if you like historical building. The apartment is spacious and modern. Big fully equipped kitchen, full size fridge. Nice Tereace. The bedroom with a bathroom are on the ground floor. there is an AC in the bedroom but not cool enough, only works like a fan. The AC upstairs is better but not enough to cover the living/dining/extra bed area....

'The room was small with a balcony that had view to nowhere. but the room was very clean, beds were comfy and the bathroom was big and very clean. The kitchenette with dish washing machine and microwave made the room a cozy and handy place to stay.'

'Amazing apartment, super modern , extremely clean with all you need for a perfect stay. Host super responsive . Asked for additional pillows , arrived no in no time, big thank you! Would recommend just few capsule for the machine .'

'Lumen apartments are great. Very nice parking, bed, shower, kitchen. The only complaint was a drainage smell that was coming out of the kitchen sink. We couldn’t figure it out while we were there but I need to mention that management responded really quick to all my emails or phone calls and offered to send someone to check the smell but we were out all day and only come to the apartment to sleep so we were able to tolerate the smell for a little bit. '