Pousada's in Kandy

'Don't get me wrong, the overall staff is very friendly. But the man behind te frontdesk.. I think he could speak English, but he just did not want to because he did not wanted to help us. We had a couple of problems with the room: stinky sewer in the bathroom, no hot water, leaking toilet. No real big issues overall but when we stated them to the manager he said he would fix it. He left the frontdesk and after 10 minutes of waiting we figured out he was having breakfast in the room next to the...