Ugh I love hotels and really wanted to give this one a good review....however. Reallyyy hope this hotel gets better.
Good -rooms were spacious and the hotel is directly across the street from the Mall; specifically BRBN street which has all the great restaurants. prime location.
- Breakfast:boiled eggs, toast, cereal, juice, all was great.
Not so good -arrived early for check in. Cabbed from the airport, so we didn't expect our room to be ready.Had one suitcase that we asked if we could store somewhere and were curtly told no. A second employee tried to offer a space, but was told by the lady checking us in "no, we don't store bags remember?"
Fine, no biggie. Room was ready quickly anyway (we walked to the mall and grabbed lunch, midway we recieved a phone call saying our room was ready).
- room decently clean and comfortable
- we hadn't recieved housekeeping the second day, so we asked front desk if we get daily service. She said "no they will charge you for that." Ok, I tidied up and the maid was happy to exchange towels and take our garbage.
-borrowed a vaccuum to try to clean our floor (no carpet) but didnt really work.
Asked front desk for a broom, they said no.
- my kid accidently broke a glass, asked a different front desk lady, was promptly given a broom and dust pan.
- no microwave, kettle, fan or safe in room; microwave on the 3rd floor for the whole hotel.
-Moldy bathroom
