4/10 – Matig
Kristina K.
18 mrt 2025
Negatief: Netheid
Disappointing
We chose this property mainly because of the pool & outdoor space. Which was filthy - pool was filled with leaves, dirt, & a broken chunk of plastic. The surrounding patio was littered with cigarette butts (despite their no smoking policy). The landscaping was littered with deflated pool toys, garbage & a cushion. The fence door was broken & falling down. I messaged the property manager & they said they’d try to get someone out to clean it but they weren’t sure when. They never confirmed back to me but apparently sent someone while we were out. They cleaned out most of the leaves, but left the hunk of plastic in the pool, dirt, grime & cigarette butts still on the patio. inside the house, upon our arrival we found water all over the kitchen floor. Could not find the source of the leak. Let property manager know. Second morning of our stay, water all over the floor again. Still can’t identify source. Messaged property manager about the leak & about the half hearted attempt at cleaning the pool, no response. 5 hours went by. I followed up - there is water leaking somewhere in your kitchen! How are you going to address this? (They asked for pictures, said they’d try to send someone out, but didn’t). By far our worst vacation rental experience. kitchen floor..
Kristina K.
3 nachten verbleven in maart 2025