Vakantie en citytrip naar Bella Vista

Was een prima ervaring, mooie historie en vriendelijk personeel preferente prijs / kwaliteit verhouding

Service could be better

The location of the hotel is very nice , it's close to the beach and to a lot of restaurant and stores. The staff was nice and helpful and always available. The hotel is very clean and the rooms are cleaned very well ,you do have to give them the key to the room to get it cleaned because there's only one key. Our overall experience at the hotel was nice and we had a comfortable stay. The room we stayed in was way bigger than what we expected it to be ,we are a family of 4 people and we barely used all of the space. The only weak part is that the swimming pool ,which is owned by the hotel , is available for people who don't stay at the hotel ,as long as they pay the entrance fee for it ,and the pool is already small. This caused it to be always too crowded , so we didn't make use of it a lot. The thing that annoyed me a little was that one of the younger cleaning ladies stole a makeup item from my desk ,there were more expensive items to be found in our room but those weren't taken. Of course this doesn't mean that all the cleaning ladies there are bad people but just stay on your guard. The staff speaks arabic and french ,but they don't speak english , for the guests that come to this hotel, this is most of the time not a problem but for my kids it was a bit more difficult to communicate with them.